Menu Close
hr en
Retail

Tisak plus d.o.o.

The largest kiosk retail chain in Croatia – a dense network with more than 550 Tisak and Tisak Media Centre points of sale all across the country

TISAK plus d.o.o is the largest kiosk retailer  with over 550 points of sale all across Croatia and a popular destination for buying tobacco products, print and mobile operator prepaid coupons, as well as numerous products from the impulse purchase category. Besides selling products, Tisak provides numerous services to customers, such as the payment of utility bills, Aircash and Cash Advance services, sale of electronic coupons, Croatian Lottery games payments, sale of city and intercity transportation tickets, parking coupons, concert and performance tickets, top-up payments for the Croatian highway system (ENC device), TISAK photo, Coffee to Go…

www.tisak.hr

More than 100 brands

View portfolio
Portfolio

Konzum is the leading retail chain in Croatia and one of the leaders in B&H, serving over 650,000 customers daily

Retail

Konzum

Featuring more than 600 stores, Konzum has covered the entire Croatian territory with its retail network, with over half a million customers shopping at its stores every day

Konzum is the leading retail chain in Croatia, with around half a million people shopping there every day. It features more than 600 stores all across the country, in over 300 cities and towns in the Croatian inland, at the coast and on the islands. Availability of service, security of supply and over 70 % of products sourced locally, are the main features of Konzum’s retail network. By collaborating with both small and large domestic suppliers Konzum supports the Croatian agriculture, putting on its shelves the best products made by Croatian small family farms, agricultural and livestock breeding facilities and factories.

With 70 years of tradition, it has continuously affirmed its leading position on the market and set new trends in the Croatian retail industry. Konzum is also known for implementing technical innovation and advanced solutions such as Konzum klik, Croatia’s largest food product webshop, the possibility of paying in cryptocurrencies, efficient logistics and distribution and AI solutions in optimizing business operations.

Konzum meets the needs of all types of customers through various store formats, from small neighbourhood stores to Konzum Maxi and Super Konzum, which offers a vast range of everything a household needs. In 2025 Konzum won The Best Donor (Najdonator) title for the eighth consecutive year, having donated – thanks to the efforts made by its employees and the collaboration with partners – more than 2,600 tonnes of food to soup kitchens, children’s homes and other people in need across the country. Konzum donates on a daily basis from 53 locations in Croatia and has set food waste reduction as one of its priorities.

www.konzum.hr

Konzum BiH

Konzum B&H has 240 retail facilities all over Bosnia and Herzegovina, with more than 150,000 customers shopping there every day

The company Konzum d.o.o. Sarajevo manages the Konzum and Mercator brands on the market of Bosnia and Herzegovina. Their retail facilities, placed at the most attractive locations all across the B&H territory, form the widest retail network of various formats, continuously setting standards of quality and professionalism.

At the centre of all company activities is customer satisfaction and a pleasant shopping experience, with the offer of daily fresh, high-quality products as one of their major focuses. Konzum’s strategic determination is its significant and long-term collaboration with local producers, which contributes to the development of the Bosnian and Herzegovinian economy.

www.konzum.co.ba

Mercator is the largest retail chain in Slovenia. It operates through several store formats and is known among its customers as “the best neighbour”

Retail

Mercator d.o.o.

Featuring more than 400 stores and 126 franchise shops, Mercator is one of the largest employers in Slovenia and the symbol of the Slovenian retail

Mercator, one of the largest companies in Slovenia, is a modern and innovative retailer strategically committed to working together with local suppliers, and offers its customers a rich, high-quality supply of various products.

The network of its retail units in Slovenia consists of 323 smaller format stores, 46 supermarkets and 24 hypermarkets. In addition, there are 9 wholesale units (Cash & Carry) and 126 franchise shops.

Since its establishment in 1949, Mercator has been introducing innovative solutions to the Slovenian market and was thus the first retailer in Slovenia to introduce loyalty cards, an online store, fast checkouts, sustainable shopping bags and smartphone payment.

www.mercator.si

 

Mercator IP, d.o.o.

Mercator IP is a ready-made food production company, where the most employees are people with disabilities

Their products are often handmade, boasting traditional recipes and the use of domestic raw materials, and the company places its products in Fortenova Group’s retail network. Their best known brands – Minute and Special Moments – regularly win high quality awards. For years, those flattering titles have proved Mercator IP’s innovative approach and excellence in the production of a wide range of food products – from bakery and confectionery to dairy, meat or pasta products, and they also manufacture delicatessen products, sandwiches, fast food and salads.

Mercator B&H

Mercator B&H is a retail chain that sets new standards and is the benchmark of top-notch service and professionalism

In Bosnia and Herzegovina, the Mercator brand operates within the company Konzum d.o.o. Sarajevo. In its widespread multiformat retail network the Mercator brand in B&H offers a wide assortment of goods, with daily available fresh and high-quality products, a significant share of local and domestic products and top-notch service. A significant competitive advantage of the Mercator brand in Bosnia and Herzegovina is its wide range of private label products.

www.mercator.ba

Tisak is Croatia’s largest kiosk retailer with more than 550 points of sale

Retail

Tisak plus d.o.o.

The largest kiosk retail chain in Croatia – a dense network with more than 550 Tisak and Tisak Media Centre points of sale all across the country

TISAK plus d.o.o is the largest kiosk retailer  with over 550 points of sale all across Croatia and a popular destination for buying tobacco products, print and mobile operator prepaid coupons, as well as numerous products from the impulse purchase category. Besides selling products, Tisak provides numerous services to customers, such as the payment of utility bills, Aircash and Cash Advance services, sale of electronic coupons, Croatian Lottery games payments, sale of city and intercity transportation tickets, parking coupons, concert and performance tickets, top-up payments for the Croatian highway system (ENC device), TISAK photo, Coffee to Go…

www.tisak.hr

In Serbia and Montenegro, IDEA is one of the leading retail chains with more than 9,000 employees

Retail

Idea Marketi doo Serbia

Idea Marketi are among the leading retail chains on the Serbian market

Idea Marketi in Serbia operate through three brands, serving over 300,000 satisfied customers every day. In over 80 cities and towns across the country, the company employs more than 6,750 people, who work at over 300 IDEA stores, Roda markets and Mercator hypermarkets.

More than 280 IDEA stores stand for modern and innovative retail where customers can do their shopping.

Having developed its supermarket network over the course of two decades, first in Vojvodina and then across the entire Serbian territory, Roda managed to create a positive pricing perception among its customers and position itself as the store with the best supply of local products.

Mercator has its centres in New (Novi) Belgrade and Novi Sad, where they offer a modern shopping experience and impeccable service.

www.idea.rs

 

IDEA – CG d.o.o. Montenegro

IDEA-CG is the most widespread retail chain and the largest employer in Montenegro

The company Idea-CG operates under the IDEA brand in 180 retail facilities, which makes it the most widespread retail chain in the country, and also the largest employer with 2,500 employees.

As one of the leading retail chains on the market, the company is future-oriented, strongly focused on providing the best service, the widest assortment, competitive prices, safe products, neat stores and a pleasant shopping experience.

www.idea.co.me

MultiPlus Card is the largest customer loyalty rewarding programme in Croatia

Loyalty programmes

MultiPlus Card d.o.o.

A loyalty programme with more than a million active users

The MultiPlus Card programme in Croatia has over 1.1 million registered members, and the MultiPlus mobile app is used by over 300,000 customers. The application represents a digital card for collecting BONUS euros and offering numerous other benefits: challenges, coupons, recommendations, catalogues, special offers, fun games and prize games. Taking part in the programme are Konzum, Zagrebačka banka and Tisak. The loyalty programme is valid at Konzum and Tisak points of sale, while additional BONUS euros are collected with every payment made with the Zagrebačka banka Mastercard at any point of sale in the country, abroad or online.

MultiPlus Card d.o.o. is the leading company for processing loyalty transactions in the Adria region, as it also provides operating services and processes loyalty rewarding programme transactions on the markets of Serbia, B&H, Montenegro and Slovenia.

www.multipluscard.hr

Pika Card is the first and largest retail loyalty programme in Slovenia and B&H

Loyalty programmes

Pika Kartica Slovenia

Pika Card has been on the market for as many as 27 years and is used by almost every Slovenian household

Pika Card is Mercator’s loyalty programme, designed to encourage regular purchases and reward loyal customers in Slovenia. It enables the collection of points called PIKA (dot) and the use of various discounts and benefits when shopping at Mercator stores and with Pika partners: Intersport, DZS, Terme Dobrna, Art optika, Kaval Group, Počitnice.si.

Besides the loyalty card, Mercator also offers a payment/credit version of the card, as well as the green and gold Pika Card. Those cards enable delayed payments and payment in instalments without interest.

Pika Card members also have the option to use the My M mobile application, where they can monitor the collected points, browse the benefits and their shopping history, activate a virtual account and use the virtual version of the card.

www.mercator.si

Pika kartica B&H

First and largest loyalty programme in B&H

The owner of the loyalty programme is the company Superkartica d.o.o., and by using the Pika Card customers can obtain cash refunds, make savings and enjoy numerous other benefits with partners to the programme: Mercator, Konzum, ASA Banka and Optika Salihbegović.

By shopping with the partners or paying with the ASA Bank Pika payment card, users collect points that they can use whenever they want, without having to wait or to care about the calculation period expiry.

www.pikakartica.ba

Super Kartica is among the leading loyalty programmes on the markets of Serbia and Montenegro and also offers the Mastercard Super Kartica payment card

Loyalty programmes

Super Kartica Serbia

In Serbia, the owner of the loyalty programme is Super Kartica d.o.o. Belgrade. Users of the programme collect points with every purchase at Mercator, IDEA and Roda stores and by paying with the MasterCard Super Kartica in the country or abroad and use the collected points to reduce their bill. Taking part in the programme are the retail chains Mercator, Idea and Roda as well as the AIK bank. Users can also use the collected discounts when buying through the Shoppster e-commerce platform.

www.superkartica.rs

Super Kartica Montenegro

Partners to Montenegro’s leading loyalty programme, owned by Super Kartica d.o.o., where users collect points with every purchase or payment with the MasterCard super Kartica in the country and abroad, are the Idea retail chain and Hipotekarna banka. The collected points are used by the card users to reduce their bill with those and another 11 partners.

www.superkartica.me

Jamnica is the leading producer of mineral waters and refreshment beverages in the region, with an annual production of around 350 million litres. It belongs to the most modern European bottling facilities

Beverages

Jamnica dominates the domestic market with innovative and high-quality products

Jamnica is Croatia’s largest producer of natural mineral waters and soft drinks, with a tradition of more than 190 years, since the exploitation of natural mineral water in Pisarovina started as far back as 1828.

Today Jamnica possesses state-of-the-art bottling lines and an exceptionally well-developed distribution network. It features natural mineral water and soft drink bottling lines in Pisarovina and Sveta Jana in Croatia and has its own distribution company in Slovenia.

Its Research and Development Department is the key driver of modernization, and numerous local and international awards bear witness to the premium quality and innovative nature of its products. Jamnica also holds several prestigious recognitions awarded by consumers.

Today the company Jamnica plus d.o.o. operates within Fortenova Group’s Beverages Group, which also includes Sarajevski kiseljak d.o.o. in Bosnia and Herzegovina, Mg Mivela d.o.o. in Serbia and Jamnica mineralna voda d.o.o. in Slovenia, with the total annual production of the Beverages Group exceeding 600 million litres, which also makes it the largest producer in this part of Europe.

www.jamnica.company

Sarajevski kiseljak is one of the leading producers of natural mineral water and refreshment beverages in Bosnia and Herzegovina

Beverages

Sarajevski kiseljak

Innovation and quality built on a tradition of six centuries  

The best known product of the company Sarajevski kiseljak d.o.o. is the natural mineral water that is extracted in Kiseljak from a depth of 150 to 300 metres. The first written documents about the source date back to 1530, and interestingly, as early as in 1891, 80,000 bottles of that mineral water were exported to numerous European countries and to India.

While flowing through old eruptive rocks, the water is enriched with minerals. It is precisely because of its specific natural mineral balance that Sarajevski kiseljak is considered to be one of the world’s highest-quality natural mineral waters. It is bottled by using state-of-the-art technology, which contributes to its impeccable quality.

Besides Sarajevski kiseljak, the company has around ten other refreshment drink brands of premium quality.

Today Sarajevski kiseljak operates as part of Fortenova Group’s Beverages Group, which also comprises Jamnica plus d.o.o. in Croatia, Mg Mivela d.o.o. in Serbia and Jamnica mineralna voda d.o.o. in Slovenia, and the Beverage Group’s total annual production exceeds 600 million litres, which makes it the largest producer in this part of Europe.

www.sarajevski-kiseljak.com

MG Mivela d.o.o. Trstenik produces MgMivela mineral water and also distributes other products of the Beverages Group on the Serbian market

MG Mivela d.o.o. Trstenik produces MgMivela mineral water and also distributes other products of the Beverages Group on the Serbian market

Beverages

MG Mivela

Exceptionally rich source of minerals that the most sensitive can enjoy

MG Mivela d.o.o. Trstenik is the producer of MgMivela mineral water and the distributor of other Beverage Group products for the market of Serbia. The factory where MgMivela water is produced is located 800 metres from the natural source of Mg Mivela water, on the territory of the village of Veluće near Trstenik in Serbia. The water’s beneficial properties were confirmed by chemical analysis back in 1901.

The water is exceptionally rich in magnesium in its naturally soluble form, so that only one litre of Mg Mivela almost entirely meets the daily needs of an adult person for magnesium. At the same time, unlike other famous waters with a high level of magnesium that due to the sulphate content feature a strong laxative effect, MgMivela has a very low sulphate content and can hence be consumed without restriction by all population groups.

MG Mivela d.o.o. today operates within Fortenova Group’s Beverage Group, which also includes Jamnica plus d.o.o. in Croatia, Sarajevski kiseljak d.o.o. in Bosnia and Herzegovina and Jamnica mineralna voda d.o.o. in Slovenia, and the total annual production of the Beverage Group exceeds 600 million litres, which also makes it the largest producer in this part of Europe.

Roto dinamic is the largest distributor of soft and alcoholic drinks and accessories for wholesale customers in Croatia

B2B

Leading supplier of the world’s best spirit, wine and beer brands

Roto dinamic is the leading Croatian food and drink distributor in the area of wholesale and specialized retail, with a well-developed network of distribution centres, retail shops and cash&carry centres. From the sales and distribution centres the goods are daily distributed to over 8,000 addresses, and in the tourist season to more than 10,000.

The company collaborates with over 300 soft and alcoholic beverage producers and importers, more than 50 whereof are wineries. At the same time, it is also the exclusive importer of several prestigious international wine, beer and spirit brands from the artisan category. In addition, Roto dinamic also has its own webshop and has developed its own retail network – the ideal places to purchase drinks, because they provide an excellent price-quality ratio as well as a high level of service.

With many of its customers coming from the hospitality industry, Roto dinamic is the leading distributor to the HoReCa channel as well. For B2B users, the mobile business application “Roto on your palm” was developed, too.

www.rotodinamic.hr

PIK Vrbovec is the leading meat industry in Croatia and the region, with its business strategy based on domestic raw materials

Food

Synonymous with premium fresh and processed meat quality and guardian of tradition in domestic production

The tradition of meat production and processing at PIK Vrbovec has lasted since 1938, and despite the fact that the meat industry is very challenging and that it depends on numerous external factors, impacts and market developments, PIK Vrbovec has for many years been the leading meat industry in Croatia and the region, holding the leadership position on the domestic market of fresh and processed red meat. It has based its business strategy on domestic raw-materials and takes pride in the fact that it is also the largest holder of the designation “Meat from Croatian Farms”.

Thanks to high quality standards, modern production facilities and logistics centres, continuous investments in development and a business philosophy that focuses on the market and the consumer, PIK is synonymous with high-quality fresh and processed meat in Croatia.

www.pik-vrbovec.hr

Arivera Fruit is the leading company for the market supply, organization of production, purchase, distribution and processing of fruit and vegetables in Croatia and the region

B2B

Rich year-round assortment of seasonal and off-seasonal products

Arivera Fruit, together with its associated companies in all countries of the region, is the leading company in SE Europe for the market supply, production organization, purchase and distribution of fruit, vegetables and flowers, with which it supplies retail chains.

In procurement, it collaborates with a large number of large and small producers, striving to connect primary agricultural production with the market. In each country where it operates, it pursues the same strategy – focusing on the organization of production and on the procurement of domestic goods through contract farming, primarily in order to supply the local market, but also for exports to the region and beyond. To that end, Arivera Fruit has established procurement centres in Slovenia, Serbia, Bosnia and Herzegovina and Montenegro, while in Croatia there are six of them: in Donji Miholjac, Lozan, Varaždin, Opuzen, Polača and Dugo Selo. It makes sure that its customers have a continuous supply of fresh and processed fruits and vegetables from Croatia and the world throughout the year.

https://www.ariverafruit.hr/

Kenty Adria provides non-food FMCG procurement and wholesale services designed to supply retail chains in SE Europe

B2B

Smart procurement, quality and best prices

As partner in non-food FMCG procurement to the leading retail chains in the Adria region, the company supplies more than 3,500 points of sale, eight retail chains operating on five markets, and provides reliable services to support their growth and business objectives.

Using a broad partner network, they provide procurement services for various goods in compliance with both EU standards and third country regulations. By way of strategic planning when it comes to transit routes, they make sure the goods are delivered in a timely manner, while workflow digitalization and automation reduce operational risks.

https://www.kenty.hr/

Naturala is the leading producer of pasteurized fruit and vegetables in Croatia and the region for private labels

B2B

Blend of traditional recipes and state-of-the-art technology in production

The products of the company Naturala are made of fruit and vegetables grown by more than 400 of their contract farmers.

In one of the region’s most modern production facilities, using state-of-the-art technology and traditional recipes, the fruit and vegetables are processed into jams, marmalades, compotes, pickled vegetables and spreads, and the facility in Slatina has an annual output of more than 20 million jars.

The products are sold under retailers’ private labels, under the facility’s own brand DoOra and in larger packagings intended for the HoReCa channel. The company does business with clients in most countries of the European Union, as well as in Canada and Israel.

www.naturala.eu

mStart is a technology company providing services of developing, implementing, integrating and supporting business IT systems and solutions

IT

Comprehensive IT support for medium and large companies in the region

mStart offers a broad range of solutions through consultancy services, system integration, ICT infrastructure, e-commerce solutions, cashless payments, digital office and security solutions, and employs technology professionals with expertise in the implementation and support of leading global technology solutions for business systems. It is partner to the world’s leading IT suppliers such as SAP, BMC, Red Hat and also successfully collaborates with Microsoft, Oracle and IBM. Its business processes are in compliance with international ISO 27001 information security management standards and PCIDSS for the security of card payment transactions.

They have developed, implemented, integrated and are maintaining the IT systems of leading companies across the region, primarily sister companies from Fortenova Group.

www.mstart.hr

FNG Property is a company that manages the Fortenova Group commercial real estate portfolio

Real estate

Regional commercial real estate management company

The companies FNG Property HR d.o.o. and FNG Property SI d.o.o. were founded in 2025 with a view to raising the real estate management standards and centralizing Fortenova Group’s real estate business segment. Together they form a regional commercial real estate company that manages a portfolio worth more than EUR 500 million, spreading across an area of around 1.15 million square metres, all over Croatia and Slovenia. The real estate in question includes retail facilities, warehouses, office premises and land plots, managed by a team of more than 100 employees.

The company focuses on long-term growth and development, constituting an integrated business model that comprises property management and administration as well as asset and investment management.