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Konzum’s first self-service store
was opened in Zagreb in 1957.
Today Konzum serves half a million
customers daily in more than
600 stores and is the only one in
Croatia to have an online food retail channel,
covering more than 70 per cent
of Croatian households.

Retail

Konzum

With over 600 stores Konzum’s retail network covers the entire Croatian territory, with more than half a million customers shopping daily in its stores.

In addition there are the customers shopping in Konzum’s ever more propulsive online store, as Konzum is Croatia’s only retail chain featuring its own web shop, where customers can order a wide range of food items, hygiene and household supplies and numerous other products. The number of online store users shows a continuous growth curve, with the service available to almost 70 per cent of Croatian households.

Konzum’s multichannel approach and investments of many years in the development of logistics operations and technologies have made it a trendsetter on the market. At the same time, the company has been fostering and developing strategic relations with local suppliers since many years and has built its success on the continuous communication with consumers and on recognizing their wishes and needs.

www.konzum.hr

Konzum BiH

In 17 years since the opening of the first Velpro centre in Sarajevo in 2004, 165 retail facilities have been opened across the entire territory of Bosnia and Herzegovina, serving more than 100,000 loyal customers.

Operations on the B&H market started with the opening of the first Velpro (Wholesale) Centre in Sarajevo in 2004, and a year later the company started its retail operations by developing and expanding a network of retail stores in Bosnia and Herzegovina. Today Konzum B&H features more than 165 stores serving over 100,000 loyal customers. In accordance with the company’s mission, the primary goal of its operations is to please customers, meet their needs and offer a pleasant shopping experience, with one of the main focuses being the offer of daily fresh and quality products. The long-term strategic objective is to provide continuous support to the development of the country’s economy through the significant and long-term cooperation with local producers.

www.konzum.co.ba

Mercator is the largest retailer in Slovenia and one of the top retailers in Serbia, Bosnia and Herzegovina and Montenegro. Mercator is a multi-format retailer with large hypermarkets, supermarkets, convenience stores and small shops.

Retail

Mercator d.o.o.

The primary and most important activity of Mercator, which operates on the Slovenian market, is the retail of fast-moving consumer goods, which is complemented by additional activities of household appliance stores and self-service gas stations.

Mercator is one of the largest companies in Slovenia, a modern and innovative retailer and is strategically committed to cooperation with local suppliers. Mercator provides its customers with a rich and high-quality assortment of everyday consumer products.

Mercator’s history has been constantly changing, but it has always adapted to the needs of its customers and introduced a multitude of innovations. Mercator was the first retailer in Slovenia to introduce a loyalty card, an online store, fast cash registers, the use of sustainable shopping bags, smartphone payments and a multi-channel platform with various content. Although Mercator is a modern retail store with multiple store formats, it is still known to most of its customers as the ‘best neighbor’ and is recognized in every market as a local retailer, so it has more than 1.7 million active users of loyalty cards issued by Mercator’s retail.

www.mercator.si

 

Mercator IP, d.o.o.

Mercator IP is a production and services company which mainly caters to Mercator.

It is especially distinguished by Minute products as delicatessen, confectionery, spreads, sandwiches, snacks and salads. A number of Minute products have been repeatedly awarded as innovative and also selected as product of the year.

Tisak is a dense network of more than
900 points of sale across Croatia,
the largest distributor of press,
cigarettes and prepaid coupons, as well as
a strong distribution company for the
daily delivery of various types of goods.

Retail

The largest retail chain of kiosks – lies a dense network of more than 900 points of sale of Tisak and Tisak media centers throughout Croatia

Behind the syntagm ‘the largest newsstand retail chain’ there is a dense network of more than 900 Tisak and Tisak media centre points of sale all across Croatia. Tisak is also Croatia’s largest press distributor, with over 60 million copies of newspapers sold through it each year. Furthermore, Tisak is a platform for cigarette producers and telecom operators, as well as transportation ticket and parking coupon providers to reach their customers, and it also dispatches a million and a half packages every year. Tisak has one of the strongest distribution networks in Croatia, securing daily delivery of various types of goods from its network to all kinds of customers, irrespective of their size – small family shopkeepers, local retail companies as well as the largest national retail chains.

www.tisak.hr

IDEA has become synonymous for
a store accommodating modern,
innovative, and quick shopping
in Serbian and Montenegrin markets.

Retail

Idea Marketi doo Serbia

Idea Marketi is one of the biggest retail chains in the Serbian market.

With a network covering 80 cities and other locations, the company owns 300 IDEA stores, four IDEA Online stores, 33 Roda supermarkets for big family shopping, two Mercator centres and hypermarkets, four Velpro centres, and a HoReCa centre for the catering industry. Its total revenues rank IDEA among the top ten companies in Serbia, with close to 8,300 employees serving more than 300,000 satisfied customers every day. The brand has become synonymous for a store accommodating modern, innovative, and quick shopping.
By developing its supermarket network – first in Vojvodina and then across Serbia— over more than two decades Roda has managed to create a positive price perception among consumers and position itself as a store with the best offering of local products.
Mercator centres in Novi Beograd and Novi Sad welcome more than 500,000 consumers every month and offer a modern shopping experience and impeccable customer service.

www.idea.rs

 

IDEA – CG d.o.o. Montenegro

IDEA-CG, as one of the largest and leading retail chains, operates on the market with the IDEA brand and has an enviable position in the Montenegrin market with positive business results for years. It employs over 2,700 people, which makes it one of the largest employers in Montenegro.

IDEA-CG is a future-oriented company, with a clear vision that consistent and decisive changes, good analysis, detailed plans and adequate organization will be the first choice for both our customers and employees. On the way to that goal, the company is strongly focused on providing the best service, the widest range, competitive prices, safe products, tidy facilities and a pleasant shopping environment.

www.idea.co.me

MultiPlus Card is the largest
coalition rewarding programme in Croatia

Loyalty programmes

MultiPlus Card d.o.o.

More than 1.1 million members are registered in the MultiPlusCard program, and more than 300,000 members use the MultiPlus mobile app. The app provides customers with a digital card to collect BONUS euros and offers even more benefits in one place: additional BONUS euros through challenges, coupons, offers, a digital catalog, fun games, and prize draws.
The program partners are Konzum, Zagrebačka banka, and Tisak. Users collect BONUS euros at Konzum and Tisak sales points, as well as with every payment made using Zagrebačka banka Mastercard cards at any point of sale in the country, abroad, or online. Program members can redeem the collected BONUS euros at Konzum and Tisak stores.

MultiPlus Card d.o.o. is the leading loyalty transaction processing company in the Adria region, successfully providing operating services and processing loyalty rewarding programme  transactions in Serbia, Bosnia and Herzegovina, Montenegro and Slovenia.

With a product range of
premium quality and
technological processes in place,
Jamnica today belongs to the
privileged circle of Europe’s
most modern mineral and spring
water and soft drinks bottling plants.

Beverages

With a product range of premium quality and technological processes in place, Jamnica today belongs to the privileged circle of Europe’s most modern mineral and spring water and soft drinks bottling plants.

Sources of Jamnička kiselica were known back in the Celtic times, while the tradition of market exploitation, which started in 1828 and particularly the well thought-through investments in modernization, development and new technologies have enabled Jamnica to join the circle of Europe’s most modern mineral and spring waters and soft drinks bottling plants today. Jamnica comprises natural mineral water and soft drinks bottling plants in Pisarovina and Sveta Jana in Croatia, Sarajevski kiseljak in Bosnia and Herzegovina, the Fonyódi mineral water bottling plant in Hungary and own distribution companies in Slovenia and Serbia.

www.jamnica.company

Carbonated natural mineral water
Sarajevski kiseljak is one of the best
natural mineral waters in the world.

Beverages

Sarajevski kiseljak

Sarajevski kiseljak carbonated natural mineral water is one of the best natural mineral waters in the world. It springs from a depth of 150 to 300 meters, and in its flow through the old eruptive rock it is enriched with minerals. So natural and crystal clear, with a naturally balanced ratio of minerals, it is bottled with the latest technologies which contributes to its impeccable quality. By its composition, Sarajevski kiseljak is sodium-calcium-magnesium-bicarbonate-acidic sulphate mineral water, and the first written documents about its source and bottling date back to 1864. The curiosity is that as early as 1891, 80,000 bottles of this mineral water were exported to many European countries. That’s my secret!

IMPORTANT TO KNOW

  • carbonated natural mineral water
  • charging tradition longer than 125 years
  • springs from a depth of 150 to 300 meters, protected from any contamination
  • a balanced ratio of minerals gives it a distinctive taste and quality
  • the bottles are filled using state-of-the-art technology
  • by its physical-chemical properties it is a sodium-calcium-magnesium-hydrogen carbonate sulfate acidic mineral water and one of the best natural mineral waters in the world
  • mixes well with juices, syrups and quality wines
  • it is ideal for everyday use and refreshment

https://sarajevski-kiseljak.com

Sara

The non-carbonated natural mineral water comes from the clean, untouched hilly landscape of Central Bosnia.

Sara is a natural non-carbonated mineral water of proven origin, impeccable purity and a balanced mineral composition, with a low sodium content. It is characterized by a light and fresh taste, and ensures a healthy refreshment for any occasion. With the latest technology, without external influences, Sara is filled directly into bottles and thus remains in its original form. Born in nature!

IMPORTANT TO KNOW

  • Non-carbonated natural mineral water of verified origin
  • Balanced mineral composition
  • Low sodium content
  • It is bottled with the latest technology without external influences
  • Light and fresh taste that ensures quality refreshment at every opportunity

www.sarajevski-kiseljak.com

Sky Cola

Refreshing soft carbonated drinks from plant extracts come in three very well-accepted and well-known flavours – Cola, Orange and Lemon, and are made according to the recipe of experts from original bases.

Sky drinks were introduced to the market in 2002. Unique in taste, they are the ideal refreshment for any occasion. There is no better Cola for me!

IMPORTANT TO KNOW

  • carbonated refreshing soft drinks
  • they come in three flavours: cola, orange and lemon
  • the cola flavour is made according to the original American recipe
  • orange and lemon flavours are made from fruit bases that contain concentrated orange and lemon juices, without additional artificial sweeteners

www.jamnica.company

www.sarajevski-kiseljak.com

Mg Mivela carbonated natural mineral water
secures a balanced intake of magnesium
into the body, recommended to everyone,
irrespective of their age and gender.

Beverages

Mg Mivela d.o.o. has its registered seat in Trstenik, in the Republic of Serbia. The company operates as part of the Beverage Business Group, within the Fortenova Group’s Food Division. The factory where MgMivela is produced is located 800 metres from the natural source of MgMivela water, on the territory of the village of Veluće near Trstenik. The first chemical analysis of the mineral water from the Veluće source was made back in 1901 by Prof. Marko Leko, PhD, who found that it contained 352 mg/1 MgO. The first bottle of MgMivela was launched on the market in 1985.

With more than 7,000 addresses
supplied daily, Roto dinamic
reigns supreme in the distribution
of soft and alcoholic drinks and
accessory assortment for the HoReCa
channel in Croatia and the region.

B2B

It is not without reason that Roto dinamic is the leading distributor of drinks and accessory assortment for the HoReCa sales channel. There is almost no hotel, restaurant or café in Croatia where their field teams have not been over the last 30 years.

With countless kilometres driven and a market covered with 15 sales and distribution centres, they daily distribute goods to more than 7,000 addresses and during the tourist season even more than 10,000. Quickly and reliably.

And there is almost no drink that is not distributed by Roto dinamic, as ithey cooperate with over 130 soft and alcoholic drinks manufacturers and importers, whereof more than 50 wineries. It is also the exclusive importer of several prestigious international wine, beer and spirit brands from the artisan category.

Besides that, Roto dinamic has also developed its retail drink discount stores – the ideal places to purchase drinks as they provide an excellent price-quality ratio and a high level of service. The hospitality industry has recognized that, accounting for more than 70 per cent of the company’s customers.

It also features a reliable and fast online store as well as its own Profi Line private label for various products needed in the hospitality industry – from sugar, honey and milk to cleaning and maintenance products.

www.rotodinamic.hr

PIK Vrbovec has been a synonym
for top quality meat and meat products
for 80 years and a national guardian
of the tradition of domestic meat production

Food

PIK Vrbovec has been a synonym for top quality meat and meat products for 80 years and a national guardian of the tradition of domestic meat production

The tradition of production and processing of meat products in PIK Vrbovec has lasted for 80 years, and despite the fact that the meat industry is very demanding and depends on numerous external factors, influences and market trends, PIK Vrbovec has been the leading meat industry in Croatia and the region for many years and has a leading position in the domestic market of fresh red meat and meat products. It bases its business strategy on domestic raw materials, and is proud of the fact that it is also the largest holder of the label “Meat from Croatian farms”. Thanks to high quality standards, modern production facilities and logistics centers, continuous investments in development and a business philosophy focused on the market and the consumer, PIK is synonymous with quality fresh and processed meat in Croatia.

www.pik-vrbovec.hr

Arivera Fruit holds a leading position in the production, purchase and distribution of fruits, vegetables and flowers in Croatia and Adria region.

B2B

Arivera Fruit is the leading company for market supply, production organization, purchase, distribution and processing of fruits and vegetables in Croatia and the region.

In addition to 6 purchase centers in Croatia, Arivera Fruit also has purchase centers in Slovenia, Serbia, Bosnia and Herzegovina and Montenegro. It organizes the production of fruits and vegetables through subcontractors, and by encouraging them, it strives to connect primary agricultural production with the market. The basic goal of the company is to be an effective integrator in the producer – end consumer chain. They provide their customers with a continuous supply of fresh and processed fruits and vegetables from Croatia and the world throughout the year.

https://www.ariverafruit.hr/

Kenty Adria provides procurement and wholesale services of consumer goods, with the aim of ensuring long-term customer satisfaction and meeting the needs of customers in the domestic and foreign markets.

B2B

Kenty Adria provides procurement and wholesale services of consumer goods, with the aim of ensuring long-term customer satisfaction and meeting the needs of customers in the domestic and foreign markets.

The company was founded in 2021 in Zagreb, and since then it has recorded dynamic and sustainable growth. As a partner for the supply of consumer goods in the non-food sector to the leading retail chains in the Adria region, the company supplies more than 3,500 points of sale and provides reliable service that supports their growth and business goals.

https://www.kenty.hr/

Naturala is the leading producer of pasteurized fruits and vegetables for private labels in Croatia and the region.

B2B

Naturala is the leading producer of pasteurized fruits and vegetables for private labels in Croatia and the region. Processed fruits and vegetables are produced in one of the most modern production facilities in the region, with state-of-the-art technology, according to traditional recipes.

The Slatina facility produces over 20 million jars annually, with an annual processing capacity of around 15 thousand tons of various fruits and vegetables. Products are sold under private labels of retail chains and under company’s own brand, DoOra. Company has clients in most EU countries, as well as in Canada and Israel.

https://www.naturala.eu/

Fortenova Group’s connection
with the world of technology and
a system integrated company for the
services of developing, implementing,
integrating and supporting business
information systems and solutions.

IT

Fortenova Group’s connection with the world of technology and a system integrated company for the services of developing, implementing, integrating and supporting business information systems and solutions.

mStart is a business technology firm providing services of developing, implementing, integrating and supporting business information systems and solutions. It offers a wide array of solutions, from ERP and DMS to business reporting, analytics, payment transaction, infrastructure and security solutions. Today the company employs technology professionals with know-how in implementing and providing support in the world’s leading business system technology solutions, based on the cooperation with some of the largest companies in the region. It is partner to the leading global IT suppliers such as SAP, Microsoft, Oracle, IBM, BMC, and its business processes are aligned with the international norms ISO 27001 for information security management and PCI-DSS for the security of card payment transactions.

www.mstart.hr